Last Updated: 20 November 2025

Welcome to Eppy Hub (eppyhub.in).
By using our website, placing an order, or accessing our services, you agree to the Terms & Conditions listed below.
Please read them carefully before using our platform.

1. General Information

Eppy Hub is an online shopping platform offering fashion, electronics, accessories, and lifestyle products.
By accessing our website, you confirm that:

You are at least 18 years old OR using the website under parent/guardian supervision.
The information you provide is accurate and valid.
You accept all policies listed on our website (Shipping Policy, Return Policy, Privacy Policy).

2. Account Registration

To access certain features, you may need to create an account.
By registering:

You are responsible for maintaining the confidentiality of your login details.
All activity under your account will be considered your responsibility.
You agree to provide updated and correct information.

If any suspicious activity is detected, we reserve the right to disable or suspend your account.

3. Products & Pricing

All product prices on eppyhub.in are listed in INR.
Prices may change without prior notice.
We try our best to display accurate product images, colors, and specifications, but slight variations may occur due to lighting or screen settings.
Some items may be available in limited quantities.

4. Orders & Payments

By placing an order, you agree to provide accurate shipping and billing details.
We reserve the right to:

Accept or cancel any order
Verify customer details before dispatch
Limit the quantity of items in an order

Payment Options include:

UPI
Debit/Credit Cards
Net Banking
Wallets

All payments are processed securely via third-party payment gateways.
We do not store your card or UPI details.

5. Shipping & Delivery

Orders are shipped within the timeline mentioned on each product page.
Delivery time depends on your pincode and courier availability.
Delays may happen due to weather, logistics, strikes, or other unavoidable situations.
Once dispatched, tracking details will be shared with you.

Please refer to our Shipping Policy for full details.

6. Return, Refund & Exchange

Eppy Hub offers 7-day return/exchange on eligible products.
Items must be:

Unused
Unwashed
In original packaging
With all tags intact

Refunds are processed within 5–10 working days after inspection.
Certain product categories are non-returnable (innerwear, clearance sales, etc.).

Please refer to our Refund & Returns Policy for complete information.

7. Intellectual Property Rights

All content on Eppy Hub, including:

Images
Graphics
Logos
Product descriptions
Website design

is the property of Eppy Hub and protected under copyright & trademark laws.
You may not copy, reproduce, or use our content without permission.

8. Prohibited Activities

Users must NOT:

Use the website for fraudulent activities
Post harmful, abusive, or illegal content
Interfere with website security
Attempt to hack or misuse the platform
Place fake or duplicate orders

Violation may lead to account suspension and legal action.

9. Liability Disclaimer

Eppy Hub is not responsible for:

Delays in delivery due to external factors
Loss or damage caused by the courier partner
Product misuse
Technical issues on the user’s device or network

We provide products “as available” without guarantees beyond standard quality checks.

10. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the content, safety, or privacy practices of third-party sites.

11. Indemnification

By using our website, you agree to indemnify and hold Eppy Hub harmless from any claims, damages, or losses arising from:

Your misuse of the site
Violation of these Terms
Infringement of rights of others

12. Changes to Terms & Conditions

We may update or modify these Terms at any time.
Updates will be posted on this page with a new “Last Updated” date.
Continued use of the website means you accept the updated Terms.

13. Contact Us

For any queries related to these Terms & Conditions:

📞 Phone: +91 7667177001
📧 Email: support@eppyhub.in
🌐 Website: https://eppyhub.in
🏬 Address: Jamtara, Jharkhand – 815351