At EppyHub, we are committed to delivering your orders in a timely, safe, and reliable manner. Please read our Shipping Policy carefully to understand how your order is processed and delivered.
🚚 Shipping Coverage
We currently ship across India.
At this time, international shipping is not available.
⏱ Order Processing Time
- All orders are processed within 1–3 business days after successful payment confirmation.
- Orders are not shipped or delivered on Sundays or public holidays.
- During high-demand periods (sales, festivals), processing time may be slightly longer.
📦 Shipping Time & Delivery
Once dispatched, orders are typically delivered within:
- Metro cities: 3–5 business days
- Other locations: 4–7 business days
Delivery timelines may vary depending on:
- Customer location
- Courier partner availability
- Weather conditions or unforeseen delays
💰 Shipping Charges
- Free Shipping: On selected products or promotional offers
- Standard Shipping Charges: Displayed clearly at checkout (if applicable)
Any applicable shipping charges will be shown before payment, ensuring full transparency.
🧾 Order Tracking
- Once your order is shipped, you will receive a tracking ID via email or SMS.
- You can track your order using the courier partner’s tracking link.
- If you face any issues tracking your order, feel free to contact us.
❌ Delivery Delays
While we strive to deliver on time, delays may occur due to:
- Incorrect or incomplete address
- Natural calamities
- Courier service disruptions
EppyHub is not responsible for delays caused by courier partners, but we will always assist you in resolving delivery-related issues.
🏠 Incorrect Address or Failed Delivery
- Please ensure your shipping address and contact details are accurate.
- If an order is returned due to incorrect address or non-availability, re-shipping charges may apply.
📦 Damaged or Missing Items
If your order arrives damaged or incomplete:
- Contact us within 48 hours of delivery
- Share clear images/videos of the package and product
We will review the issue and provide a suitable resolution as per our Return & Refund Policy.
📞 Contact Us
For any shipping-related queries, you can reach us at:
Email: support@eppyhub.in
Website: https://eppyhub.in
Customer Support Hours: Monday to Saturday (10 AM – 6 PM)
✅ Policy Updates
EppyHub reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.